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Comcast: Take Two

So I called Valerie today, my Comcast agent, because I didn't want to talk to the other guy yesterday. He was filling in for her while she was on vacation and didn't return phone calls. She apologized about the taps not being done and said they'll be in on Friday. We'll install on Saturday.

I'm hoping, but not holding my breath. I've waited so long that I can't shake the I'll believe it when I see it feeling. But, here's to crossing one's fingers that they'll get everything right this time.

At least this time I got calls back from at least one person. I think it would have been handled sooner had she not been going on vacation.

Comments

( 1 comment — Leave a comment )
khall
Aug. 13th, 2004 08:03 pm (UTC)
       I hate to say this, but...after going 17 days of being jerked around by Verizon, i finally went to another company, for DSL. I've been happy with them ever since. And it only took me 3 days to get setup. And? I am very, very satisified to not be doing business with a company that shits on it's customers so blatantly. For what it's worth...

K.
( 1 comment — Leave a comment )

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Nynrose - Lisa Christie

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